A 99.9% Server Uptime
Our hosting platform is based on a dependable, top–notch hardware configuration and a strongly tweaked version of Linux. That is why, irrespective of what your web site is, or how many visitors you’ve got, or even if there is a DoS attack, our physical servers will stay up and your web sites will stay accessible online.
Our Linux hosting packages packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
Other than our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on top–hole hardware made by Juniper. Also, on every router, we’ve installed a firewall with an elaborate algorithm in an effort to sieve all questionable requests.
Thus, in each of our data center facilities – in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not very pleased with our hosting services, or if you think that they are inadequate, or if you decide that you want a Linux VPS packages rather than a cloud hosting plan – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control over your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
In the event that you operate a web hosting firm, your technical support engineers are of chief importance. That’s why we have diligently assembled a highly experienced group of customer service technicians, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our web hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All questions are responded to within 60 minutes and our average support ticket response time is well under twenty minutes!