Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Guarantee

  • Our team of specialists will do their best to reply to your advice inquiries within about 1 hour. If, however, the situation you have experienced calls for some help from our Administrators’ =Department,= we will forward the ticket to the technician on duty and will post a comment to inform you.

  • Top quality support service

  • Top–quality Tech Help And Support Service

  • We deliver 24 hours a day customer help and support via a turbo–fast ticketing platform included in your Control Panel. You can easily e mail us all the time about any of the software packages that come installed in advance on the virtual server, including the chosen Linux OS version, the server administration panel and our in–house designed Online Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Online Control Panel that is offered at no cost with your VPS includes an included article base. There’s a number of descriptive how to posts and a selection of step by step video guides that show all the basic web site supervision tasks. You can gain access to them by clicking the Help or Video keys in the top right side of each Control Panel section.