1 hour ticket response
We are dedicated to offering a prompt and adequate answer to each trouble ticket sent by a client. Our well–trained help desk support staff representatives will examine your issue and will think of the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, the average client support ticket response time has proved to be twenty minutes.
An Excellent Customer Service
We have a team of web hosting support techs who are prepared to respond to all your inquiries every time you require help. The majority of our customer support staff representatives have many years of experience in the Linux hosting packages market, which suggests that you can constantly depend on prompt and accurate answers to your requests.
An Easy–to–Browse Help Center
To help you get a quick hint on how to use a specific feature, we have implemented a very user–friendly Help Center section in your Online Control Panel. You can search through a wide collection of web hosting account management articles and website management articles, explore our F.A.Q. database or watch our step–by–step video tutorials.
