Customer Support Channels
A 1–hour Response Guarantee
Our user assistance crew is taught to swiftly take care of all our Linux hosting packages customers’ concerns and help requests. Through our ticket system, it will be possible to send your request and a support team fellow member will likely go back to you within max 60 minutes. Basically, practice indicates that the general reaction period is Twenty minutes.
A Top–quality Support Service
You are able to email us 24x7x365 with any problem you’ve got regarding our solutions. We’ve got qualified professionals on duty on a regular basis to provide you with support any time required. You may use the ticketing system or send us a message anytime, or you can pick up the telephone or use the online chat within business hours.
An Intuitive Help Section
If you wish help while operating within the Control Panel, you are able to always just click the Help button and track down your issue in the selection of articles that will appear. We have as well turned many of the posts into movies. The catalogue of training videos will load if you select the Videos button present on the top right.