Service Uptime Guarantee
Understand what a service uptime guarantee involves and also how you are able to make use of it.
The service uptime is commonly dismissed by many people when they are looking for a new hosting provider, but it can often be much more important than the actual plan attributes. It won't matter how good a plan is if the web sites hosted inside the account are unavailable for extended periods. This type of downtimes are generally penalized by search engines like yahoo, not mentioning the fact that visitors will most likely not revisit a web site they experience difficulties with. Because of this, it is important to check the stability of the hosting service before getting a new account so as to be confident that the success of your sites will not be determined by third-party variables, but entirely on their content and on your advertising and marketing campaigns.
Service Uptime Guarantee in Hosting
All our hosting
packages include a 99.9% service uptime warranty. We can reach that goal by using an innovative cloud hosting platform in which each individual service (files, e-mails, databases, etc.) has its own group of machines. We don't run everything on one web server as most companies do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between machines for the best possible performance of your Internet sites. If one server fails, the other ones in the cluster will take over in order to ensure the uninterrupted functioning of the Internet sites. To prevent infrastructural issues, our web server facilities use powerful diesel backup generators as well as several independent Internet providers as to make sure that site visitors will be able to reach your sites no matter what. We also have a team of expert administrators overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for each and every semi-dedicated server
package obtained through our company. You can forget all about about your Internet site being offline for any reason since we employ a top-notch cloud hosting platform with a custom-built load balancing system. Instead of running everything on one server and risking one service to take everything down, we've allocated the many services among their own clusters of servers. Basically, your databases, files, emails, stats, etc., are handled by different clusters, and so the failure of one server will have no effect on the overall service or on your Internet sites. A number of backbone Internet providers and diesel backup generators ensure that infrastructural problems will not affect your Internet sites either. We've got hardware and software firewalls as well as a capable team of professionals to check on the incoming and outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in Dedicated Hosting
If you obtain a dedicated server
from us, we guarantee that it'll be working no less than 99.9% of the time. Firstly, your server will be constructed with new and extensively tested hardware components and we will not do any compromises with that. Our data center in downtown Chicago offers powerful diesel backup generators, so in the case of an outage your machine will still be operational and with numerous redundant Internet providers, your web sites will be accessible if there's any connection problem. In case of any unanticipated conditions, we have well-trained system administrators which keep an eye on all website hosting servers all the time and they can respond straight away to resolve the problem in a very timely manner. Last but not least, our web servers have hardware and software firewalls to prevent the unwelcome traffic in the case of a DDoS attack.