If you have never opened a web hosting account or you are switching companies and the new one uses an account administration dashboard that you haven’t seen so far, you may get bewildered about how to carry out a particular task in your account or on your computer. That’s why, many companies have compiled a knowledge base, which enumerates the most frequent queries and issues connected with their platform, rather than including only some general info. This type of knowledge base will help you find the right info swiftly and easily, so you won’t need to devote loads of time and energy to stuff that might require something as elementary as pressing a button or ticking off a checkbox. In this way, not only can you get things done, but you can also get to know lots of new and interesting details, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Hosting
If you’ve purchased your very first hosting package from our company or have transferred your website over to us, you will grow accustomed to our platform and our in-house created Hepsia Control Panel before you know it thanks to the fact that we have compiled an in-depth online knowledge base where you can find all the information that you could ever need – both general info in regards to the web hosting service as a whole and more specific info about the separate functions that you can make use of and the issues that you can experience. The articles are available in two places. The entire article archive is accessible via the Help section of the Control Panel. You can access relevant articles about the different functions in each section of the Control Panel too. You can discover how to do pretty much everything, from enabling an .htaccess file to managing a mailing list, and all the articles feature in-depth instructions, so you will never get bewildered on account of an unclear text. Surely, if you run into a more specific problem and you cannot find an adequate solution in our knowledge base, you can get in touch with our tech support engineers 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting packages feature in-depth online help documentation where you will find information on all the features that our custom-built Hepsia hosting Control Panel offers, together with solutions to different questions and complications that you may come across. All configuration guides feature detailed instructions, which suggests that you will not have to worry about overlooking something if you are intending to export a database, for instance. The troubleshooting articles include a range of different feasible reasons for particular problems and the solution for each one of them, so in case you are not able to send email messages even though you have the right SMTP server settings, for instance, you can quickly discover what the reason might be and recover the problem with two or three mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find relevant articles in each and every section. If you would like to browse all help articles, you can use the Help menu, which is located in the upper right corner of the page.